Privacy Policy

Info Services (“we”) respects your privacy and protects the personal data you share with us through the forms on this website. This policy explains what data we collect, how we use it, who we share it with, and your rights.

Data we collect

We collect information you voluntarily provide when submitting a form: first name, last name, company, job title, email, phone, WhatsApp, city, country, service requested, urgency, description and uploaded files. We also collect browsing data (pages visited, traffic source, device) through analytics tools.

How we use your data

We use your data to respond to your information or support requests, prepare quotes, coordinate services, manage sales opportunities, schedule calls, follow up on job applicants and improve our site and services. Processing is based on your consent and our legitimate interest in delivering the requested service.

Sharing of data

We do not sell your data. We share information with providers necessary to deliver our services (CRM platform, calendar, email and analytics), under confidentiality agreements. We may disclose data when required by law.

International transfers

We serve local and international clients, so your data may be processed outside the Dominican Republic. We use providers with adequate technical and organizational measures to protect information during transfer.

Data retention

We retain your data for as long as necessary for the purposes described or to meet legal obligations. You may request deletion of your data at any time.

Your rights

You may exercise your rights of access, rectification, erasure, objection and portability by writing to ventas@infoservices.com.do. We will respond within a reasonable timeframe.

Security

We apply reasonable technical and organizational measures to protect your data. No system is completely secure, but we work to reduce risk.

Contact

For any privacy matter, write to us at ventas@infoservices.com.do.