InfoServices - Soluciones y Servicios Informáticos
Remote Hands
Dominican Republic

Remote Hands

Your equipment is in the DR. Your IT team doesn't have to be.

Remote Hands
What we do

Remote Hands

Trained personnel execute tasks on your behalf inside Dominican data centers and sites — reboots, cabling, inspections, replacements and emergency dispatch.

Capabilities

What we cover

Remote Hands & Smart Hands
Rack & stack, reboots, cabling
Visual inspection & serial verification
Hardware & network troubleshooting
Inventory verification
Emergency dispatch
Why choose us

Technology that keeps your business moving

Built for IT directors, operations leaders and international companies that need dependable execution in the Dominican Republic.

Outcomes, not just technology

We translate every service into operational impact: less downtime, less risk and more continuity for your business.

Coordinated response

Local coordination with professional communication and clear response times across the Dominican Republic.

Documented work

Every task is recorded with technical evidence, reports and traceability for your team and your auditors.

International standards

Local execution with processes, SLAs and communication built for demanding companies and multinationals.

How it works

A simple, documented process

01

We assess your need

We review the scope and operational context of your request.

02

We assign the resource

We dispatch the right technician or team for your environment.

03

We execute with evidence

Work completed with photos, reports and documentation.

04

We close and follow up

We confirm the result and coordinate next steps.

Next step

Ready to talk about your project in the Dominican Republic?

Request support, dispatch a technician or ask for a quote. One team, complete IT coverage.

Frequently asked questions

Frequently asked questions

Do you provide remote hands in the Dominican Republic?

Yes, we provide trained remote hands for data centers and sites across the DR.

Can you dispatch technicians to a data center?

Yes, we coordinate access and execute tasks inside data center facilities.

Do you support international MSPs?

Yes, we work under your ticketing process and report back with evidence.

Can you document work with photos and reports?

Every task includes photos, reports and technical documentation.

Need IT support in the Dominican Republic?

From one technician to complete IT outsourcing.